Shipping Information

Shipping Info

Shipping Information

Where Do You Ship To?

We ship to Peninsular Malaysia, Sabah, & Sarawak.

As of now, we do not ship overseas.

What Are Your Shipping Rates?

Our shipping rates are as of the following:

 

Peninsular Malaysia:

 

Sabah & Sarawak:

What Courier Service Provider / Third-party Logistics (3PL) Do You Use?

Our current third-party logistics (3PL) is Ninja Van (Ninja Logistics Sdn Bhd).

How Long Does It Take for My Order to Arrive?

Our customers are our top priority. We want you to have the best shopping experience with us. As of now, the time estimated for you to receive your order is:

Est. processing days + Est. shipping days = Est. days for your order(s) to arrive.

The standard processing days are as of the following:

  1. Peninsular Malaysia: 3-5 working days 
  2. Sabah & Sarawak: 5-7 working days

While, the standard shipping days, according to Ninja Van (Ninja Logistics Sdn Bhd). are as of the following:

  1. Peninsular Malaysia: 3-5 working days after collection
  2. Sabah & Sarawak: 8-10 working days after collection

Alternatively, you can contact Ninja Van to inquire regarding your order:

  • Email: support_my@ninjavan.co or
  • Phone: +60 111 7225600
  • Between 9am to 10pm on a Working Day
How Do I Track My Order?

To track your order, kindly visit Ninja Van's Parcel Delivery Tracking here.

To check the status of your order, simply sign into your account, and click on the "Order" tab.

Alternatively, you can check your email regularly, you will receive regular updates regarding your order(s).

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